PRIVACY POLICY
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory regulations (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.
To provide the functions and services of our website, it is necessary for us to collect personal data about you. Below we explain which data we collect about you, why this is necessary, and what rights you have regarding your data.
The controller responsible for the processing of personal data on this website is (cf. Legal Notice):
POST Family ResortUnseld Hotel GmbH Niederland 28, 5091 Unken, Salzburg T: +43 6589 4226 | F: +43 6589 4226 26 info@post-familyresort.com
INFORMATIONAL USE
If you use this website without otherwise transmitting data to us (e.g., by registering or using the contact form), we collect technically necessary data that is automatically transmitted to our server, including:
IP address
Date and time of the request
Content of the request
Access status/HTTP status code
Browser type
Language and version of the browser software
Operating system
This is technically necessary to be able to display our website to you. We also use the data to ensure the security and stability of our website. The legal basis for the collection is Art. 6 (1) lit. f GDPR.
USE OF COOKIES
We use cookies to facilitate and improve the use of our website. Cookies are text information stored on a computer via the web browser when visiting a website. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. This allows us to recognize your browser on your next visit.
Most web browsers accept cookies automatically. You can delete stored cookies at any time via your web browser settings. You can also adjust your web browser settings so that no cookies are stored. In this case, not all functions of our website may be available.
CONTACT FORM
On our website, you can enter personal data via a contact form. If you use the contact form, we collect and store the data you enter in the input mask (e.g., surname, first name, email address, etc.). This data is not passed on to third parties. The legal basis for processing is Art. 6 (1) lit. a GDPR in the case of consent. If your inquiry serves the preparation of a contract conclusion, Art. 6 (1) lit. b GDPR is an additional legal basis. We use the data exclusively to process and answer your inquiry.
NEWSLETTER
You can subscribe to a newsletter on our website. If you subscribe to the newsletter, we collect and store the data you enter in the input mask (email address). This data is not passed on to third parties. Subscription to the newsletter is only possible with your consent. The legal basis for processing is Art. 6 (1) lit. a GDPR. We use the data exclusively for sending newsletters.
STORAGE DURATION
We process and store your data only as long as this is necessary for processing or to comply with legal obligations. Once the purpose of processing ceases to apply, your data will be blocked or deleted. If there are further legal obligations to store data, we will block or delete your data upon expiry of the statutory retention periods.
YOUR RIGHTS
You have the right to access, rectification, erasure, and restriction of the processing of personal data. insofar as the legal basis for the processing of your personal data consists of your consent or a contract concluded with you, you also have the right to data portability.
You have the right to revoke any consent given for the processing of your personal data. The lawfulness of the processing of personal data until the revocation is not affected by the revocation.
You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.
Furthermore, you have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).
ONLINE MARKETING AND LANDING PAGES
In addition to our website, we operate additionally optimized sales landing pages. For the processing of your inquiry, booking, order, activation, registration, or other transmission of a form on such a landing page, as well as for the storage and retention of your data, we use common cloud services and CRM systems as well as software from ADDITIVE OHG, 39011 Lana (BZ), Italy (“ADDITIVE”). The appropriate level of data protection results from the data processing agreements concluded with the respective companies.
Our landing pages use functions of the web analytics service Google Analytics provided by Google Inc. (“Google”). Google Analytics enables the analysis of the use of the website by its users. The information generated thereby about your user behavior is transferred to the provider's server and stored there. Your IP address is recorded but immediately anonymized (e.g., by deleting the last 8 bits). This allows only a rough localization.
You can prevent the transmission of data related to your use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh
ADDITIVE has insight into the data collected via Google Analytics. This data is not used for purposes other than the analysis of the use of our websites and the evaluation of our marketing and sales measures.
Our websites and landing pages also use functions from ADDITIVE for cross-channel recording of the use of our websites as well as marketing and sales measures such as landing pages, newsletters, and social media presences. In this process, information about your visits and submitted forms on our websites is also transmitted to ADDITIVE in order to evaluate and optimize our marketing and sales measures. The data processing is carried out on the basis of the legal provisions of Art. 6 (1) lit. f (legitimate interest) of the GDPR. Our concern in the sense of the GDPR (legitimate interest) is the improvement of our offer and our web presence through the analysis of the use of our website as well as sales and marketing measures.
In addition, our landing pages and our website use remarketing functions of Google Inc. (“Google”) and Meta Platforms Inc. (“Meta”). This involves transmitting to Meta and Google that you have visited this website. These functions serve to present interest-based advertisements to visitors of the landing pages within the Google advertising network or on the social networks Facebook and Instagram. The data processing in connection with these remarketing functions takes place on the basis of the legal provisions of Art. 6 (1) lit. a (consent) of the GDPR. You will be informed about the use of cookies for these remarketing functions by means of a banner when visiting our landing pages. By continuing to use the site or clicking on the corresponding button, you agree to the use. You can object to the consent at any time by calling up the page with the cookie information on the respective landing page and rejecting cookie use in the banner that appears.
ADDITIVE+ MARKETING AUTOMATION
To increase customer loyalty and to sell services and additional services, we use software from ADDITIVE OHG, 39011 Lana (BZ), Italy (“ADDITIVE”). In this context, your data, which we collect and process in connection with your inquiry, booking, order, activation, registration, or other transmission of a form on the website, is analyzed and used to automatically submit offers for services and additional services to you. The appropriate level of data protection results from the concluded data processing agreement. You can object to the use of your data for this purpose at any time via the unsubscribe link in the respective message. The data processing is carried out on the basis of the legal provisions of Art. 6 (1) lit. f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (legitimate interest) is the avoidance of disadvantages vis-à-vis our competitors, the improvement of our brand awareness, and the maximization of our economic success through the best possible sales-related use of the contacts obtained.
FACEBOOK
This website uses Facebook Pixel, a web analytics service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). We have concluded a contract for data processing with Facebook for this purpose. The data is partially transferred to the USA. The transfer of data to the USA takes place on the basis of the Privacy Shield. When accessing our website, a connection to the Facebook servers is established via software, and data is transmitted to Facebook servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by website users. According to Facebook, Facebook will use the collected data to evaluate the use of the website, to compile reports on website activities, and to provide further services associated with website use and internet use. Facebook may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Facebook. Detailed information on how Facebook handles user data can be found in Facebook's privacy policy.
TYPEKIT
This site uses so-called web fonts provided by Adobe Typekit for the uniform representation of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to Adobe Typekit servers. Through this, Adobe Typekit gains knowledge that our website was accessed via your IP address. The use of Adobe Typekit Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. If your browser does not support web fonts, a standard font from your computer will be used. Further information on Adobe Typekit Web Fonts can be found at typekit.com and in Adobe Typekit's privacy policy.
Status as of May 25, 2018
FURTHER THIRD-PARTY PROVIDERS
BONUS PROGRAM (GUEST CLUB) - POST HOLIDAY POINTS
This website uses KunLeiSys Guest Club Software (regular guest area). The provider is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest Club Software is a service used to organize and manage the guest club, offers, loyalty points, occasion-related emails, and newsletter distribution. We use the data entered for this purpose only to provide the respective offer or service. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration. The processing of the data entered during registration is based on your consent (Art. 6 (1) lit. a GDPR). You can revoke your consent at any time free of charge. You can do this via the unsubscribe link in the email or by unsubscribing in the Guest Club.
The data stored by us for the purpose of the Guest Club will be stored by us until you unsubscribe and will be deleted from our servers as well as from the servers of GASTROpoint GmbH after you unsubscribe and delete your Guest Club account. For important changes, such as changes to the scope of offers or technically necessary changes, we use the email address provided/stored during registration or in your profile to inform you. Statutory retention periods remain unaffected. We have concluded a data processing agreement with GASTROpoint GmbH and fully implement the strict requirements of the data protection authorities when using KunLeiSys Guest Club Software.
DATA PROCESSING BY INCERT eTOURISMUS GMBH & CO KG
The voucher shop was created by INCERT eTourismus GmbH & Co KG, the specialist for online sales and marketing of gift vouchers of all kinds. The voucher system, individually adapted to the website, enables the automated sale of vouchers via Print@home as well as the individual personalization of vouchers with dedications, designs, and voucher codes. Based on a separate agreement on the processing of personal data, your data is collected and processed on our behalf by INCERT eTourismus GmbH & Co KG, Leonfeldner Straße 328, 4040 Linz, within the framework of data processing in accordance with Art. 28 GDPR and the corresponding legal requirements. As a processor in the case of support measures, INCERT eTourismus GmbH & Co KG also has access to your data, but may only use it for the purpose of support measures and not for its own purposes.
EUROPEAN TRAVEL INSURANCE (EUROPÄISCHE REISEVERSICHERUNG)
The data required for the conclusion of insurance will be forwarded to the Europäische Reiseversicherung for contract creation. Detailed information on data processing can be found directly in the Information Sheet on Data Processing of the Europäische Reiseversicherung.
ONLINE BOOKING - SEEKDA GMBH
Privacy Policy
GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google") on the legal basis of the overriding legitimate interest (analysis of website usage). We have concluded a data processing agreement with Google for this purpose. When you visit our website, a connection to Google's servers is established via software and data is transmitted to Google servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze the use of the website by website users. This website uses the "Activation of IP anonymization" function. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. According to Google, Google will use the collected data to evaluate the use of the website, to compile reports on website activities, and to provide further services associated with website use and internet use. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Detailed information on how Google Analytics handles user data can be found in the Google or Google Analytics Privacy Policy.
Deactivate Google Analytics You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
GOOGLE ANALYTICS REMARKETING
Our website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g., smartphone) can also be displayed on another of your end devices (e.g., tablet or PC).
If you have given your consent, Google will link your web and app browser history with your Google Account for this purpose. In this way, the same personalized advertising messages can be displayed on every end device on which you log in with your Google Account. To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad targeting. You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google Account. Follow this link to do so: www.google.com/settings/ads/onweb
The aggregation of the collected data in your Google Account takes place exclusively on the basis of your consent, which you can give or revoke at Google (Art. 6 (1) lit. a GDPR). In the case of data collection processes that are not merged in your Google Account (e.g., because you do not have a Google Account or have objected to the merger), the collection of data is based on Art. 6 (1) lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes. Further information and the data protection provisions can be found in Google's Privacy Policy.
GOOGLE ADWORDS & GOOGLE CONVERSION TRACKING
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Within the framework of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used for the personal identification of the users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. The storage of "conversion cookies" is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offer and its advertising. More information on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
GOOGLE MAPS
This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. More information on handling user data can be found in Google's privacy policy.
YOUTUBE
Our website uses plugins from the Google-operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Further information on the handling of user data can be found in YouTube's privacy policy.
