GUIDE
WE HAVE SUMMARIZED THE MOST FREQUENTLY ASKED QUESTIONS FOR YOU BELOW. WE ALSO WOULD BE HAPPY TO PERSONALLY ANSWER YOR AUESTIONS AND SUGGESTIONS.
POST INCLUSIVE SERVICES
ROOMS & SUITES
All rooms have a living area, bathroom, hair dryer, make-up mirror, WC, bath towels, slippers, bathrobes for parents and children, rental backpack, umbrella, baby monitor, safe and balcony.
- CHECK IN
Our rooms and suites are available to you from 3 p.m. on the day of arrival - CHECK OUT
We ask that you vacate the rooms and suites until 10.30 a.m. on the day of departure. - BABY EQUIPMENT IN THE ROOMS
Changing table or changing mat, various care products, daper pail, baby cot or cot, baby monitor
COGFFEE MACHINE - there is a cofffee machine in every room or suite
- CARE HOURS
We look after your children every day from 9 a.m. to 8 p.m. - AGE GROUPS
Babyclub (2nd month of life up to 0,9 years) Mini club (1 - 2,9 years) Kiddy club (3 - 5,9 years) Kids Club (6- 9,9 years) Teens club (from 10 years) - CHILDREN'S FOOD
The children can eat lunch and dinner with the carers. - REGISTRATION
In order to guarantee high-quality care for babies, we ask that you register children up to the age of 2 years for care the eening before.
- NEW: Completely redesigned children's and baby club
- Indoor sportshall with bouldering wall
- Softplay area (120 m²)
- Home cinema
- Adventure playground
- Trampoline facility
- covered ice scating rink
- Toboggan run
- Streetsoccer pitch
- Go-Karts
- BREAKFAST (7.30am - 10.30am)
Breakfast buffet with lots of regional products - LUNCH (12.00 - 2.00pm)
Salads, soups, hot dishes - AFTERNOON SNACK
Summer
STRANDHAUS con amore (2.30 - 5.00pm)
Pizza, Snacks, Cakes, Coffe ....
Winter
IN THE RESTAURANT (2.30 pm - 4.30 pm)
Coffe, Cakes, Snacks - DINNER (6.00pm - 8.30pm)
4-course gourmet menu with selectable options, salad and cheese buffet - KIDS BUFFET (6.00pm - 8.00pm)
- HOLLE BABY BUFFET (7.30am - 10.00pm)
- ICE BAR (12.00 - 10.00pm)
- JUICE BARS: non-alcoholic drinks (7.30am - 10.00pm), coffee & tea & cocoa (7.30am - 5.00pm)
- Natural POST spring water: still & sparkling
- Wine or beer tasting session (1x weekly)
- Family sauna in the pool area
- Rooftop-Spa (adults only)
- Finnish sauna
- herbal sauna
- Steam bath
- Infrared cabin with brine wall
- Kneipp pool
- Infinity onsen pool
- Tea room
- Relaxing room with fantastic views
BEAUTY TREATMENTS AND MASSAGES
- NEW: redesigned treatment rooms from winter 2024
NEW: from winter 2024 babyfloating and baby massages - Treatments daily 9.00 a.m. to 6 p.m.
- Classic and spezial massages
- Products Gertraud Gruber
- Treatments according to Gertraud Gruber
- Treatments and massages also for children
- Riding stable with lungeing hall, riding arena and galoping track
- 2 clay tennis courts
- Covered 18-hole mini golf course
- Covered ice skating rink
- Football, beach volleyball and archery field
- climbing and bouldering Tower
- Fitness room with Technogym equipment
- Yoga room with lake view
- Bicycle rental (adults and children)
- E-Bike rental (extra)
DOGS
You are also welcome to bring your family dog with you (1 dop per family). To ensure that your companion feels comfortable with us, we provide bowls and dog dcuddly pillows. A dor is charged € 45,00 per night (without food). Dogs are not allowed in the dining areas. We also kindly ask all dog owners to keep their dogs on a leash in the outdoor area and in the hotel. Thank you!
INTERESTING FACTS
PRICE INFORMATION
Our prices are indicated in Euros per person and per night with POST gusto board and all POST inclusive services, exclusive local tax of € 1,75 per person (from 15 years) per night.
Please understand that it is not possible to reserve particular room numbers or floors. Layout plans and room photographs provide a schematic representation, and deviations are possible.
To secure the reservation, we ask for a deposit of 20% of the total room pric. The hotel bill can be paid on the day of departure in cash, by EC card or credit card (VISA/mastercard) or transferred to our bank account in advance. Unfortunately, payments that have not reached our account by departure cannot be taken into account. Please note your reservation number as the intended purpose for each payment. Salzburger Sparkasse
IBAN AT16 2040 4000 4114 4841 | BIC SBGSAT2SXXX
- HOTEL-TAXI
Are you travelling by plane or train?
Please let us know your arrival time in good time. Our hotel taxi will be happy to pick you up at a reduced taqxi price. - CHARGING STATION FOR ELECTRIC CARS
Are you travelling with your electric car?
You can find 2 charing stations in our paking lot.
EUROPEAN TRAVEL INSURANCE
Things do not always turn out as expected. So sometimes a booked holiday has to be cancelled or terminated on short notice. We would like to spare you these unnecessary costs and anger. That is why we recommend taking out the Hotel Cancellation Plus Insurance. As a special service we offer to conclude the insurance for you, if you wire the premium together with your deposit (free of costs). The premium costs you'll find on your booking confirmation.
CANCELLATION POLICY
Our cancelation conditions according to ABGH 2006 are:
- free of charge up to 3 month before arrival - only a booking fee of Euro 40,00 will be charged
- from 3 months to 1 month before arrival 40%
- from 1 month to 1 week before arrival 70%
- in the last week before arrival 90% of the booked arrangement price.
Rebookings or cancellations can only be made in writing.
Holiday postponements are treated like cancellations.
